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Jobs on Cruise Ships - Ship Staff Hired From All Over the World

Travel to foreign lands and get paid to do it, it sounds like a dream come true. If you're a "student of cultures" it may be even better than a dream come true, it may be an opportunity ...



Performance Discussions And Mission Statements - A Combination For Greater Contributions

When you talk to employees about performance, do you ever explain how their performance helps your organization achieve its mission? If not, you are missing an important opportunity. Your...


Job Enrichment Equals Better Performance - 8 Ways To Link Job Enrichment To Performance

When employees find jobs exciting, challenging, and interesting, they do them better. Creating this level of enthusiasm about work (or contentment if enthusiasm is not possible) is not as dif...


Improving Customer Service - Explain The Benefit For Employees, Not Customers

You implement different strategies to encourage more professionalism, courtesy, and timeliness, but improvements are temporary. As you reflect on these problems, you realize that your employees consta...


Performance Discussions About Communication - Using A Results And Behavior Approach

Consider this scenario. You have an employee who is constantly complaining about how others communicate. This employee could also benefit from better communication approaches as well (unbeknowns...


Reinforcing Employee Performance - 10 Strategies To Get You Started

While getting employees to deliver great performance is important, it is also important to reinforce the value of that performance. Of course, pizza parties, ice cream, and an extra hour for lunch ar...


Discussing Employee Performance - A Formula For Clarifying Your Performance Expectations

If you struggle with giving employees clear explanations about your expectations, you are not alone. In the performance management arena, much discussion abounds about performance discussions....


Problem Solving Skills - 5 Ways To Discuss Performance Improvement

How good are your employees at finding ways to streamline processes, increase sales, or reduce complaints? Hopefully great, because these represent everyday workplace problems. To solve them, em...


Managing For Results - 8 Ways To Link Performance To Results

When you talk to employees about performance, you have different goals. You may need some employees to improve, while you could want others to continue doing a great job. Or perhaps you want everyone...


High Performers Versus Low Performers -7 Ways To Tell The Difference

What is the difference between a high-performer and low-performer? That question occurred to me after reading findings from the company Leadership IQ. Out of 16,237 employees, only 3,896 self-id...


Improving Employee Performance - How To Talk So Employees Produce

If you want to improve employee performance, start thinking about your daily conversations. You discuss new projects, talk about overdue assignments, give updates about completed tasks, and so...


Knowledge Management Metrics Will Offer a Solid Information Base

The key to success in business is having the right kind of information to make well informed decisions. Part of that becomes the importance of having knowledge management metrics at hand. These are...


Qualities Of Attending Business Seminars Regularly

Every business owner can use a little help now and then. Maybe they need business advice on something specific or just a little push to become remediate with their business. A great way to do this is ...


What is the Bearingpoint learning management system?

Bearingpoint is a company that has become one of the world's largest management and technology organizations around. They have 17,000 consultants that work together with organizations worldwide...


Management and Leadership: 5 Ways to Respond To Setbacks

Even if you are a top performing manager or leader, chances are you will make mistakes from time to time. I know that I have made mistakes which have led to temporary setbacks in making progress. As...